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Which survey do I actually need?

A lightweight decision guide for mapping common maritime and cargo situations to possible Fathom Pulse services.

Updated 2026-08-20 / 6 min read

There is not always one correct service name at the start. Begin with the situation, then define the instruction, scope, location and available information.

What are you dealing with?

Cargo damaged

Damage Investigations may help document nature, extent and circumstances. Cargo Surveys may also be relevant where condition or handling needs broader review.

Cargo missing or stolen

Cargo Theft Investigations may help document missing cargo, custody records and discrepancy points.

Fuel / bunker quantity concern

Bunker Surveys focus on bunker quantity information and related records within the instructed scope.

Cargo quantity concern

If quantity is being established through vessel displacement, Draft Surveys may apply. If the issue is broader cargo quantity, condition or handling, Cargo Surveys may fit better.

Vessel condition concern

Vessel Condition Surveys help record observable vessel condition at a defined point in time.

Container condition concern

Container Inspections may help document exterior, interior where accessible, seals, doors and cargo relationship.

Cargo securing concern

Cargo Securing attendance may support observation of visible securing, stowage and restraint arrangements.

Claim support

Claims Assistance may support evidence organization, field findings and claim-relevant reporting.

Risk / loss-prevention concern

Risk Assessments and Loss Prevention services may help identify observable exposures and support preventive decisions.

Not sure

Start with the situation, urgency, location and contact details. Fathom Pulse can review and discuss the appropriate scope.

How to use this guide

Use the closest situation as a starting point. If more than one service could apply, the distinction should be clarified during scope review.

Why scope matters

The same incident may require different services depending on whether the question concerns condition, quantity, cause, custody, risk or claim support.

What to do next

Open the relevant service page for more detail, or request attendance with the situation context preserved.

Important boundary

This guide supports triage. It does not replace professional judgment, contractual advice or a formal instruction review.

Ocean Intelligence provides general informational guidance. Specific circumstances may require professional, contractual, legal or insurance advice.

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